When you book with us you are guaranteed organic, natural and healthy housecleaning. If you’re ever unsatisfied with the cleaning, then DON’T PAY FOR IT! We know how important it is to have a beautifully cleaned home without adding more toxins. Well-being begins at home, and there’s no better way to elevate your home environment than with our professional and safe cleaning services.
What To Expect:
Upon completing your purchase and receiving a confirmation email, our scheduling team will reach out to you during business hours to go over the details of your new subscription. During this time, together, we will establish the best two times of day, and days of the month for your new personal housekeepers to arrive. Our weekly plan includes one cleaning every week In the rare case that we don’t have your preferred times/days of the month available, we’re happy to offer a NO-RISK money back guarantee.
Your service provider will use the first cleaning to evaluate the size of your home, and to make sure that the scope of work can be completed within the amount of hours that your weekly plan covers. In the event that your plan requires more or less hours, we’re happy to modify your plan as long as it’s mutually agreeable. Only after you have established clear expectations for the scope of work and settled on the correct weekly hours plan, will your housekeeper begin to complete your house cleaning. In order to avoid frustration in expectations and make sure that you are 100% satisfied, it’s important that you’re at home to communicate with your provider during the initial cleaning. For future cleanings you’re not necessarily required to be at home and it’s fine to leave us a key in a lockbox that we can provide upon request.
Frequently Asked Questions:
What all is included in each cleaning?
- – Thorough vacuuming, dusting, and floor mopping of every room
- – Trash bin emptying, bag replacement (if provided) and removal to outdoor cans
- – Wiping down and disinfecting of kitchen counters, floors and stove top
- – Wiping down and disinfecting of toilet, bathtub, showers, and vanity
- – We’re happy to use your cleaning supplies, or ours
- – Inside the refrigerator, oven, windows, walls, cabinet interiors, or any exterior parts of the home are not included but may be additionally purchased upon request.
For a complete list of all available house cleaning services, please see our housekeeping prices page. Keep in mind that items/rooms which need deep cleaning will take longer than normal.
How many hours do I need?
All hours are listed in labor-hours, meaning that a four-hour appointment could either be one provider working for four hours or two providers working for two hours. Estimations are based on the average time is takes to provide complete satisfaction. A typical cleaning may require anywhere from 1-2 hours for every 500 square feet. However, everybody has different lifestyles and cleaning requirements, in order to meet your needs, it’s important that you make sure to talk with your provider on the initial visit to make sure we understand everything right!
How will my provider know which days to arrive?
You will schedule your initial cleaning after purchasing a subscription plan, during this time we’ll find the best day & times that work for you each week moving forward. If you’ll be out of town, or can’t be home, no worries, our scheduling department will be happy to either reschedule or you can leave us a key in a lockbox (provided upon request).
How often will I be charged?
Upon signing up for one of our subscription plans, your card will be charged for your first cleaning and every week after that. Your payments will occur prior to the arrival of your personal house keeper so you’ll never have to worry about needing a correct amount of cash to pay the technicians or fumbling around with credit cards (Although any tips are much appreciated!)
What if I’d like to cancel my subscription?
No problem! If you ever decide that you no longer want a subscription plan you can cancel at anytime. If you do decide to cancel before your contract terms are complete, we simply require that any previously completed cleanings be paid in full at our list price.
The Fine Print
Agreement Terms: By signing up for this subscription service, you agree to allow Be Green Services to automatically charge your card on file once every week to provide house cleaning services. Your card /account will be charged a weekly cleaning fee for 11 consecutive weeks and you will receive 12 total cleanings (12th Cleaning is Free). Free cleaning may be redeemed only after 11 consecutive cleanings have been successfully paid. Your cleaning schedule will be determined by whichever days you prefer AND the availability of Be Green Services. After purchasing, we will contact you within 2 business days to confirm your schedule and our availability. In the event that we cannot meet your schedule needs, we will be happy to either reschedule or refund any previously charged fees upon request. After initial cleaning/inspection, if it’s mutually agreeable that the scope of work needs to be modified, Be Green retains the right to adjust your subscription plan accordingly.
Cancelation Policy: Cancelation requires that any services provided are paid in full at “List Price” if canceled before the end of the contract term (11 weeks).
Valid only for select service areas. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Client is liable for taxes.