Frequently asked questions
Where can I find carpet cleaning services near me?
You can find carpet cleaning services near you by visiting our serviceable locations page or by giving us a call at (855) 578-6344.
How long does a carpet cleaning appointment take?
On average, a typical cleaning lasts about 2 hours. However, the amount of time required to complete an appointment can vary depending on the size of your home, severity of soils, as well as services selected. One of our customer representatives can provide a more specific time estimate upon booking.
How long will it take my carpet to dry?
The carpets typically dry between 4-6 hours under normal conditions. Some situations require more drying time. The carpets may be walked on immediately after with light traffic.
What method do you use for carpet cleaning?
Our cleaning process is known as a Dry Foam Encapsulation Method of cleaning. It is safe for children, pets, anyone with allergies and, of course, the environment.
Does the furniture need to moved prior to carpet cleaning?
Your technician will move the furniture that one person can safely move (usually the lighter items, for example smaller chairs and tables).
Do I need to be at home during my carpet cleaning appointment?
When we send a qualified technician to your home we ask that you meet the technician at the location upon arrival to point out all of the areas to be cleaned and anything that might need special attention. Although, we do understand that certain circumstances may come up, if necessary, a key or code may be provided for your service provider.
Are there any limits to the satisfaction guarantee?
Our work is guaranteed for 30 days. We are humans and we put our pants on one leg at a time just like everyone else. If you notice any issues after your appointment or are not completely satisfied do not hesitate to call us!
How is the dry foam method different from steam cleaning?
There are several different types of carpet cleaning, and although Be Green Services does not offer steam cleaning at this time, our process has been proven to be very effective at providing an excellent cleaning. Some of the most notable benefits of the dry foam method are less water usage, faster drying time, more scrubbing and carpet agitation for removing deep seated debris.