How to Prepare for a Professional Carpet Cleaning

So, you’ve decided it’s time to hire a pro. Naturally, you’ll want to get your money’s worth and make the most of the time it takes to prepare your home for a professional carpet cleaning. 

With over 68,000 very-low moisture (VLM) jobs under our belt, we know precisely how to unlock the full potential of professional carpet cleaning. We’ll help you navigate each stage (booking, day of, and aftercare) to ensure your home receives the care it deserves and hopefully save you some money. 

Technician cleaning an area rug with a buffer machine that uses the very-low moisture method.

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During the Booking Stage

The booking stage is your first step towards a successful cleaning experience. It’s about laying the groundwork for a smooth service appointment. In this phase, choose a reputable vendor who aligns with your quality, safety, and budget standards. Clear communication about the scope of work, pricing, addressing health concerns, and providing detailed access information are essential. This stage establishes the cleaning tone, ensuring we understand and meet your needs.

Choosing a Professional Carpet Cleaning Vendor

  • The cornerstone of a successful cleaning is partnering with a vendor that aligns with your values of quality, safety, and trust. Remember, this company will be entering your personal space.
  • Research customer reviews, ask for recommendations, and check insurance to ensure their credibility. 

Communicate The Cleaning Scope

  • Specify which carpeted areas, area rugs, and upholstery pieces need cleaning. Include material type and size when possible, or send photos.
  • Ask the service provider about their policy on maximum room size and the materials they have experience cleaning. Some materials may require hand cleaning or special care, which can be more costly.
  • Highlight specific issues, like pet accidents in carpets or stains on upholstery, as these will require additional work, products, or specialized equipment. It is important to know that professional carpet cleaners use a UV light that illuminates the proteins in pet accidents, bodily fluids, mold, or mildew. So, once onsite, your technician can easily identify these areas and will require that the proper treatment be added (at an additional cost).
  • Ask if the Service Provider will move furniture and if vacuuming is included.

Clarifying Pricing

  • Stains, Odors, and Contamination: Ask how the vendor will address specific issues like stains, odors, and other types of contamination. Be aware that assessing the severity of pet soiling, for instance, may not be possible over the phone. Therefore, it’s essential to understand their pricing structure for additional treatments to avoid surprises.
  • Pricing Structure: Inquire about the pricing model – is it by the square foot or the room? Ask about the maximum square footage covered per area if it’s by the room. 
  • Specials and Bundle Packages: Ask about current specials or bundle packages, especially for a whole-house clean. These offers can provide significant savings as most cleaners are willing to offer package deals as it saves them time on a return trip.
  • Additional Costs: Ensure you understand all potential costs, including those for moving large furniture, hand cleaning delicate materials, adding additional items such as area rugs, upholstery, stairs, and mattresses, and adding additional services such as pet treatment, deodorizer, and stain Guard protection. 

Address Health Concerns

  • Discuss allergies or sensitivities to ensure safe cleaning products are used. This is especially important for high-usage areas, like living rooms, bedrooms, or upholstery.

Access and Location Details

  • Share details regarding parking and access codes for doors and gates.
  • Let your technician know if your residence is on a higher floor and whether an elevator is available. Not all cleaners can work on the 3rd floor or higher, so ask about additional fees associated with highrise buildings.

Professional vacuum cleaner on light carpet

The Day of the Professional Carpet Cleaning Appointment

Your preparation and interaction with the Service Provider are pivotal on the appointment day. It’s also a time for you to prepare your space well — from clearing items to managing pets and children. This stage is crucial for a harmonious collaboration with your Service Provider. Now is an ideal opportunity to discuss additional services and get a comprehensive quote that can save you big bucks.

Schedule Arrangement

  • Be available to guide the technician at the start of your appointment so you can point out any areas of concern and review the scope of work. If you cannot be present, clearly communicate entrance instructions and any other special requests such as photos, phone calls, or texts during the service to ensure your expectations are met even without being on-site.
  • Stay reachable throughout the cleaning appointment.
  • Plan to be present for the final walk-through to ensure your satisfaction with the work performed and receive aftercare instructions.

Preparing Your Space

  • Clearing Items: Remove personal items, toys, blankets, and pillows from upholstery and other areas that are included in the scope of work. This will ensure the maximum amount of carpet square footage can be accessed and cleaned during your appointment/
  • Furniture: Every vendor has a different policy regarding furniture. If you have booked with Be Green, your Service Provider will attempt to move all furniture that is safe for one man to do so. Removing personal or breakable items from the furniture you anticipate being moved is important. For larger furniture items such as sectional sofas, beds, dining tables, buffets, etc., your Service Provider will do their best to clean around and under them, so clearing these areas is also suggested. 
  • Vacuuming: Depending on your selected vendor, vacuuming may or may not be included in your service. If you are working with Be Green, you can skip vacuuming, as your Service Provider will rake and use a high-powered vacuum during the dry extraction stage of the very-low moisture cleaning process.
  • Pets and Children: Ensure they are safely away from the cleaning areas.

Collaborating with the Service Provider

  • Request a Whole House Quote: If you haven’t already, now is your last chance to ask for a comprehensive quote for all your cleaning needs. Most cleaners are willing to offer steep discounts for adding more items or additional services.
  • Learn About Additional Services
    • Discuss the specific benefits of DeoGerm as a dual-purpose solution for deodorizing and disinfecting.
    • Explore the option of adding a stain Guard for its protective qualities that help extend the life and appearance of your furnishings.
    • Ask any outstanding questions regarding the VLM cleaning process.

Before and after results with professional dry carpet cleaning services

After the Service is Complete

The post-cleaning phase is about ensuring satisfaction and maintaining the pristine condition of your freshly cleaned areas. The final walkthrough is your opportunity to review the results and address any areas needing extra attention. Understanding drying times and post-cleaning maintenance, such as the recommended waiting period before vacuuming or walking on the carpet, is crucial for sustaining the cleaning benefits. 

Final Walkthrough

Review the professional carpet cleaning results to ensure they meet your satisfaction. If you notice any areas not cleaned to your standards, inform your Service Provider so they can address them. Additionally, your technician will inform you of any issues encountered during the cleaning process and suggest appropriate solutions.

Drying Time Considerations

With a very-low moisture cleaning process that uses 70% less water, your carpets will be ready for immediate use after the service. Typically, drying time ranges from 2 to 4 hours, but some areas, especially those heavily soiled, might take longer to dry.

Post-Cleaning Maintenance

  • For optimal results using a very-low moisture encapsulation cleaning process, you should wait 48 hours before vacuuming. This pause allows the encapsulation polymers in the cleaning solution to fully harden and set, ensuring the effectiveness of the cleaning.
  • Upon vacuuming for the first time after the service, you might notice a fine, light-colored dust in your vacuum’s canister. This is a normal part of the VLM process. These particles were encapsulated by the polymers in the cleaning solution, and they are designed to be easily removed during post-service vacuuming. 
  • If possible, use a carpet grooming tool before vacuuming to loosen the dirt trapped in the carpet. It also prolongs the life and look of your carpet.
  • We recommend scheduling professional carpet cleaning every 12 to 18 months, though your home’s specific condition and needs may vary this frequency.

Addressing Future Spills

  • Simplified Cleaning with Stain Guard Protection: If a stain guard or protective treatment has been applied post-cleaning, managing future spills and spots becomes much more manageable. In this case, most spills can be effectively cleaned with just a damp rag.
  • Immediate Response: It’s crucial to address spills as soon as they occur. Prompt action prevents the spill from setting in or reaching the backing of the carpet, which can cause more permanent damage.
  • DIY Solution for Tough Spots: A homemade cleaning solution can be effective for stubborn spots. Mix a small amount of enzyme-based dish soap, like Dawn detergent, with vinegar and water (about one teaspoon of Dawn per cup and one cup of vinegar) to create a powerful cleaning solution. This mixture doesn’t require rinsing out after application.
  • Assistance for Complex Issues: For challenging or persistent problems, don’t hesitate to reach out to your trusted professional. Here at Be Green, we are happy to offer complimentary phone or video consultations to assess the situation and advise if professional intervention is necessary.

Red wine and glass spilled on light beige carpet

Embracing the journey of very-low moisture (VLM) cleaning for your carpets, area rugs, and upholstery isn’t just about achieving cleanliness; it’s a commitment to rejuvenating your living space and enhancing the ambiance of your home. By preparing for each phase of the cleaning process, from the initial booking to the final post-cleaning care, you ensure that your home enjoys the enduring beauty and comfort of professionally refreshed furnishings. 

For a more comprehensive understanding of VLM professional carpet cleaning, including its process and benefits, interested individuals can find additional resources here. These resources provide valuable insights, helping you make well-informed decisions for your home’s professional carpet cleaning needs.

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UV Black Lights: a Powerful Tool To Reveal Hidden Contaminants

Pet stains and contamination in various parts of your home, including carpets, area rugs, upholstery, and even mattresses, can be challenging to identify with the naked eye. However, experienced professionals employ UV black lights and Very Low Moisture (VLM) cleaning to detect and address these hidden issues. In this article, we will explore how service providers use these methods to uncover and remediate pet stains and odors while providing additional options, such as deodorizers, disinfectants, and stain guards, for extra protection. We will also discuss DIY tips for treating accidents between professional cleanings, natural products like Natural Miracle, and the remarkable action of enzymes in eliminating pet stains, odors, and bacteria. Finally, we’ll answer five FAQs about these topics.

How UV Black Lights Detect Contamination

UV black lights work on the principle of fluorescence. When UV-A light, typically emitted at a wavelength of around 365nm, interacts with certain substances, it causes them to fluoresce or emit visible light. This phenomenon is beneficial in detecting proteins present in urine and other bodily fluids.

Proteins consist of long chains of amino acids, and their molecular structure allows them to absorb UV-A light. When proteins absorb this UV-A energy, it triggers a process where they re-emit the absorbed energy as visible light, making them glow or fluoresce.

In the case of pet stains or other biological contaminants on surfaces like carpets and upholstery, proteins from urine or bodily fluids are often present. These proteins are virtually invisible to the naked eye under normal lighting conditions. However, when a UV black light is used to illuminate the area, the proteins fluoresce and become visible as bright, often bluish or greenish, spots or streaks.

This fluorescence effect allows skilled professionals to effectively detect and identify pet stains and contamination. By using UV black lights, they can pinpoint the exact locations of these stains, enabling precise and targeted cleaning and remediation efforts. It’s a fascinating application of science that helps maintain cleaner and healthier living environments.

UV black lights - Furniture

Additional Options for Protection

One of the most powerful tools in the arsenal of professional cleaners are UV black lights. With the aid of UV black lights, professionals can precisely identify the areas needing attention, whether pet stains on carpets, area rugs, upholstery, or even mattresses. This detection method ensures a targeted and thorough cleaning process, as every affected spot is addressed.

To complement this detection process and further enhance the cleaning experience, homeowners have the option to consider the following add-ons:

Deodorizer: Consider adding a deodorizer to your cleaning service to eliminate odors and leave your home smelling fresh and clean. This is especially useful for pet owners or households with children.

Sanitizer: For extra peace of mind, homeowners can opt for a deep, clean, sanitizing treatment, such as DeoGerm. This is highly beneficial for pet owners or those with small children, as it helps eliminate bacteria and allergens, creating a healthier living environment.

Stain Guard: To protect your carpets, area rugs, and upholstery from future stains and spills, you can request a stain guard application. This invisible shield forms a barrier against stains, making cleanup easier and preventing permanent damage. 

DIY Tips for Treating Accidents

While professional cleaning is always recommended, here are some DIY tips for handling pet accidents between scheduled cleanings:

  1. Act Quickly: It is crucial to clean up pet accidents as soon as they happen. The longer you wait, the more time stains and odors have to set, making them harder to remove.
  2. Blot, Don’t Rub: When accidents happen, blot the stain gently with a clean cloth or paper towel to absorb as much moisture as possible.
  3. Use Enzymatic Cleaners: Enzymatic cleaners like Natural Miracle, Bissell Pet Stain Remover, or Simple Solution Stain Remover break down the components of pet stains and odors, making them easier to clean.
  4. Avoid Harsh Chemicals: Steer clear of harsh chemicals, which can set stains and damage fibers.

How Enzymes Work

Enzymes, remarkable biological molecules, are vital in effectively removing pet stains and associated odors. When it comes to pet stains and other contaminants, enzymes perform several crucial functions:

  • Breaking Down Stains: Enzymes are like little cleaning experts that focus on the proteins in pet stains (like urine and feces). They work hard to chop these proteins into smaller, water-friendly bits. This dismantles the stain’s structure, making it easier to remove when cleaning.
  • Getting Rid of Smells: Enzymes are also great at eliminating bad smells. The foul odors from pet stains mostly come from bacteria breaking down those proteins. Enzymes help by breaking these proteins apart, which stops the stinky smells. This leaves your home smelling clean and fresh.
  • Bye-Bye Bacteria: Enzymes do more than clean stains and odors; they also help kill harmful bacteria. Bacteria love to munch on organic stuff, and pet stains are like a buffet. But as enzymes clean up the organic mess, they also remove the bacteria’s food, reducing or removing the bacteria from the area. This makes your home a healthier place to live.

Enzymes are indispensable in addressing pet stains, as they break down proteins, neutralize odors, and contribute to the elimination of potentially harmful bacteria. Their enzymatic action helps restore the cleanliness of surfaces and contributes to a healthier and more hygienic living space.

For eco-friendly and effective pet stain and odor removal services, trust Be Green Carpet Cleaning. Our skilled professionals use cutting-edge technology to ensure your carpets, area rugs, upholstery, and mattresses are clean, fresh, and free from pet-related contaminants. Contact us today for a cleaner, healthier home environment.


Can I use household vinegar or baking soda to clean pet stains?

While these household remedies can help with odor control, enzymatic cleaners are more effective at breaking down the components of pet stains and odors.

Are stain guards safe for pets and children?

Yes, most stain guard products are safe for pets and children when applied according to the manufacturer’s instructions.

What is the difference between VLM cleaning and traditional steam cleaning?

VLM cleaning uses 70% less water, making it gentler on carpets and reducing the risk of mold growth. It is a SMART method that dries faster than traditional steam cleaning (reducing the risk of mold) and does not require extraction.

How often should I have my carpets and upholstery professionally cleaned to address pet stains and odors?

It’s recommended to have professional cleaning done every 9 – 12 months, depending on the extent of pet activity and the severity of stains and odors.

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Spring Cleaning Tips for Getting Rid of Pet Dander

Spring Cleaning Tips for Getting Rid of Pet Dander

Spring is here, and there is no better time than right now to do some deep cleaning. With this spring cleaning guide for pet owners, we have customized a perfectly green way to clean your home, of pet dander, with your furry friend in mind.

As pet owners, we are used to cleaning up after them. Whether it’s the shedding between the couch cushions or drool on the windows, cleaning up after your pet can feel like a full-time job. If you’re wondering how to get rid of pet dander and fur, these simple green spring cleaning tips can help! 

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