How Our Stain and Odor Removal Service Works:
Step 1: Evaluate the Situation
Be Green carpet cleaning experts will come to your home and move any furniture that one person can safely move. They will then expertly analyze your home using a blacklight and make note of all the areas that need attention. Removing pet stains and odors starts with identifying sneaky pee spots and hidden animal marking areas in the beginning.
Step 2: Pretreatment – Rake, Vacuum, & Spot Treat
Using a rake, your service provider will dislodge any trapped dust, dirt, and other solid particles. Carpet raking loosens the solid particles and the stiff nylon bristles comb through the fibers to remove long pet hair. Raking is a painstaking process because it requires stamina and strength. However, it is a crucial step before vacuuming and spraying on the enzyme spotter.
After a vigorous raking, your service provider will start vacuuming. Corners and edges will get extra special attention. Professional grade vacuums have their filters cleaned out in-between every appointment. A thorough vacuuming will remove pet hair, dirt, bugs, and fecal matter traffic’d in from pet’s feet. Only fats, oils, germs and bacteria remain. Before applying any new moisture we strive to remove as much dry material as possible. This is important because water + dirt = mud, and mud is much harder to remove!
To begin the spot treatment process, your service provider will spray a fermented spotter enzyme solution all over the fibers. Areas with stubborn stains or heavy soils will get special attention.
Our pretreatment solution is an all natural enzyme solution which contains the active ingredient: Protease (Subtilisin). Before arriving to your home, your service provider will have prepared this spotter solution for weeks ahead of time. This enzyme is a highly reactive organic compound and has fermented for weeks. It actually get’s stronger with age. Once the enzyme is ripe, it becomes super effective at breaking chemical bonds and digesting proteins. Next, the spotting solution get’s applied everywhere (sprayed). This is where the magic starts to happen: a chemical reaction breaks down the proteins, fats, and oils which dissipate into basic amino acids, peptides, and carbon molecules. Of course, this treatment is safe for pets and children. Carbon detectors may trigger the alarms. This is not uncommon, it just means the organic chemical reaction is working! Standard ventilation will displace the air quickly.
Step 3: Shampoo – Cleanse the Carpet
After the spot treatment, your service provider will message the carpet with a bubbly foam shampoo and citric acid mixture. The carpet shampoo is a surfactant soap and will unfold the left over proteins, leaving behind zero residue. Additionally, the citric acid acts as an all natural brightener to make the white’s whiter and colors more vivid. Citric acid is less harsh than chemicals like hydrogen peroxide or bleach. Fun fact: citric acid is an organic compound and abundantly found in nature. It’s what makes oranges, lemons and limes taste so sour!
During the shampoo, Be Green service providers are careful to not to “soak” the carpet. Keeping the moisture content as low as possible helps prevent mildew, mold and other bacteria regrowth. This is where your carpets get the refreshing bath they deserve. All of the previously sticky and gummed up carpet fibers will now be clean and smoothed.
After the shampoo, the carpets immediately begin to look cleaner and brighter. However, pungent odors from dog or cat urine may smell even worse now that the moisture has reactivated pee spots. Pet owners should additionally purchase deodorizer and stain guard (protection) described in the next steps.
Step 4: Disinfect and Deodorize
After your carpet has been shampoo’d, the carpet will look much brighter and feel rejuvenated to the touch. But looks aren’t everything! The only thing that’s going to remove pet stains and odors is KillOdorizer (our powerfully effective deodorizing solution). The strength of the deodorizer solution varies because it depends on the severity of your issue. Everybody’s home is different and our beloved pets always find ways to leave behind messes. Even the most strictly trained animals find hidden places to mark their territory, it’s just in their instinctual nature. We love our pets so much, but their outdoor tendencies can be a real pain. Trust us, we’ve seen it all!
KillOdorizer work’s wonders because it has two primary active ingredients: methyl alcohol, and all natural essential oils. The methyl alcohol is the sanitizing disinfection agent, which quickly destroys germs, bacteria, and animal waste festering in the carpet. The essential oils provide a refreshing light fragrance to enhance the feeling of your newly cleaned carpet. KillOdorizer is available in several different scents and the fragrances are extracted from all natural plant and other fruit sources.
(Optional but necessary for pet accidents)
As mentioned above, adding a deodorizer is an optional purchase because it’s application varies drastically from home to home. Severely soiled areas require multiple applications of disinfectant, while other areas may only need 1 single application to smell fantastic. Your service provider will analyze every area with a blacklight to determine how many applications of disinfectant your home needs. We often find pet accidents in hidden areas. Regardless, you can’t go wrong by adding applications of KillOdorizer onto your order. Keep in mind: some rooms may need more, while some rooms may need less.
Step 5: Soil Retardant (Optional)
Finally, fully protect your carpets with a high quality stain guard. You may choose to add on an application of stain guard protection. Our soil retardant is like a force field against future stains and pet accidents. Although it will not train your cat to use a toilet, or show your dog to the doggy door, it will provide a silicone based protective layer to your carpet fibers which makes pet urine & other accidents much easier to clean up in between professional cleanings. Soil Retardant is the cherry on top add on to help you protect your investment and keep your carpets looking and smelling fresh all year long.